Posts Tagged ‘team training’
Why the Patient Journey Matters!
What Is the Patient’s Journey? Simply put, the patient’s journey involves every point of contact a patient has with you, your team and your practice. It starts the very first time they see one of your advertisements or are referred to your practice from a friend or family member. It then encompasses everything from the…
Read MoreConfused Patients Never Buy
We constantly speak to offices that feel they have the best team, but they often wonder why patients either don’t book an appointment during a phone call or schedule after a treatment plan has been presented. Something happened in their journey and we all know a confused patient never buys… Did the patient get placed…
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