Invest in Your Team, Not Your Ads!

You only get one chance at a great first impression with your patients!

Are you like so many out there where your marketing agency or vendor keeps telling you they are generating a large amount of leads, but for some reason your practice isn’t getting any real new business? The truth is marketing only gets you so far…

To maximize your ROI, your team needs to be able to confidently walk a patient through the sales process while building value for your services and creating urgency for them to say “YES!” to treatment.

The goal of all training is to:

• Boost the overall confidence of your team and improve the day-to-day interactions
• Teach them how to work together to reduce stress and increase treatment acceptance
• Improve their ability to present treatment plans and financing options the right way
• Enhance their communication and patient service skills to create rapport and build value
• Train them on the psychology behind each patient type and how to interact with them
• Reinforce why “6-star service” is the only way to operate if you want to exceed your goals

It takes an on-going commitment to training and improving your team. We can work with your team to offer departmental training, virtual 1-on-1 coaching for any role, leadership exercises, team building, phone/communication skills, and everything else business related to operate at THE highest level.

This will help you close more cases from high-value patients and increase your treatment acceptance. Once the team is where they should be it will help with everyone’s stress level and will allow the practice to really become everything you know it could be.

Take a look at our short guide for improving your patient’s journey where we briefly talk about all the areas you need to look at to dramatically improve your treatment acceptance rates.